AAA – The Auto Club Group
Lead SEO & Digital Marketing Strategist
- Helped grow monthly unique visitors from about 250,000 to more than 1 million through coordinated SEO, content, technical and user-experience improvements.
- Directed enterprise SEO across a portfolio serving 14 states and Puerto Rico, supporting membership, insurance, travel, banking and other high-value customer journeys.
- Led SEO for two major enterprise migrations, integrating 11 state websites and later consolidating the portfolio, while protecting rankings, content equity and conversions across thousands of pages.
- Governed URL mapping, redirects, metadata, canonicals, robots directives, XML sitemaps, internal linking and launch validation.
- Connected search performance to membership, insurance, travel and lead outcomes using Adobe Analytics and customer behavior data.
- Partnered with 10+ teams across technology, analytics, UX, content, legal and commercial functions in regulated insurance and financial-services environments.
Kristin M. Crawford